Customer Service Advisor

Job Description

Do you love helping people and providing first-class customer service, with the patience and empathy to make every conversation a positive one?

We are recruiting Temporary Customer Service Advisors to join a fantastic organisation based in Stockport, helping customers with their enquiries, orders and donations during a busy period.

This Customer Service Advisor role would suit someone who enjoys speaking to people, listening to their needs and providing friendly, professional support over the phone.

What will you be doing as a Temporary Customer Service Advisor?

• Handling inbound customer service calls
• Taking orders and donations over the telephone
• Processing payments and card donations
• Providing first-class customer service to supporters and beneficiaries
• Guiding customers through the ordering and payment process
• Answering questions and resolving queries professionally
• Supporting elderly callers who may need additional patience, guidance and assistance
• Handling sensitive conversations with empathy and professionalism

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience within Customer Service, Customer Advisor, Call Centre, Contact Centre or Customer Support
• Excellent spoken and written English
• A confident and professional telephone manner
• Strong communication and listening skills
• A patient, empathetic and customer-focused approach
• Confident handling payments and sensitive conversations
• Comfortable supporting customers who may need additional time and guidance
• Reliable, professional and able to work well as part of a team
• Experience supporting elderly customers would be advantageous
• Available to start Thursday 24 September and commit through to 30 December

What will you get in return for your work as a Temporary Customer Service Advisor?

• 12.71 per hour
• Weekly pay
• Monday to Friday, 8:30am - 5pm
• NO weekend work!
• 30-minute unpaid lunch break
• Fully office-based in Cheadle, Cheshire
• Opportunity to work for a fantastic organisation and gain valuable experience
• A rewarding role where you can genuinely make a difference to customers
• Potential for additional temporary opportunities as activity increases

If this sounds like a Customer Service Advisor role you will LOVE and you're available from 24 September, we'd LOVE to hear from you. Apply today!

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.