Closing Date : 11 September :00 pm Job Description Customer Services Manager Location: Nottingham - Onsite BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about ...

XMA is seeking an experienced Head of Customer Services to lead and inspire a high-performing team in Nottingham. This hands-on leadership role combines people leadership with operational delivery, ensuring excellent service levels while protecting commercial interests.You'll use data and Power BI to drive capacity planning, identify risks, and implement improvements. Strong stakeholder management and post-sales process experience are essential.